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About Using Wire Transfer Service
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All domestic wire transactions submitted prior to 4:45 pm ET will be processed the same day. Transactions submitted after 4:45 pm ET will be processed the next business day.
All international wire transactions submitted prior to 2:00 pm ET will be processed the same day. Transactions submitted after 2:00 pm ET will be processed the next business day .
You will need to send us a secure message in Business Online Banking Advantage or contact Business and Treasury Services Customer Service at 1.800.476.5121. We are available Monday through Friday from 8:00 am until 7:00 pm ET.
You can view the status and history of your wire transfer from the Wire Summary page in Business Online Banking Advantage.
You may either resubmit the wire or just request to credit back the account. If we do not receive notification, the funds will automatically be returned to the account.
You would need to contact the beneficiary bank to verify their account number.
The posting date is the same as the transaction date. You should see your wire transaction included in your balance reporting functions the next business day.
Financial institutions vary on how they handle transactions submitted on a non-business day. We will process the transactions on the next business day following the weekend or holiday.
When you access your account the next business day you will see the wire transaction posted. Your available balance will also reflect the difference.
You will need to send us a secure message in Business Online Banking Advantage or contact Business and Treasury Services Customer Service at 1.800.476.5121. We will then put a trace on the wire to assist the recipient bank in locating the funds. We are available Monday through Friday from 8:00 am until 7:00 pm ET.