A browser is the program that you use to view Web pages on the Internet. Common browsers are Microsoft® Internet Explorer, Netscape® Communicator, and AOL®.

If you are using Internet Explorer, you will need to have version 5.x or higher installed on your computer.

If you are using Netscape Communicator, you will need to have version 4.5 or higher installed on your computer.

If you are using AOL, you will need to have version 5 installed on your computer. Having AOL version 5 installed does not guarantee that you will be able to access your account via Online Banking. If you experience problems, you will need to download/install the latest version of Internet Explorer.

When you first open your browser you will see a box open that will show you which version you are using. If your browser window is already open, click Help / About (Internet Explorer or Netscape Communicator). A box will open showing you which version you are using.

To download the latest versions of Internet Explorer, Netscape Communicator, or AOL, simply click on the appropriate image below. These images will direct you to the respective web sites where you can download the latest browser version. Simply follow the instructions provided on the screen. Warning: The current browser download time runs around two hours with a 33.6 / 56k Internet connection.

Encryption is a process that scrambles the information you send and receive through your browser. This protects your information as it flows across the Internet and prevents people from seeing what you send and receive. netAccess allows you to use the strongest browser encryption available.

Yes. 128-bit encryption gives you the highest level of browser security provided and is required to access your account with netAccess.

If you are using Internet Explorer, you will need to click Help / About Internet Explorer. Once the box opens showing you what version of browser you are using, click on the text link that reads "Update Information." A new browser window will open, and you will be directed to the Microsoft site to download the 128-bit encryption patch. After you have downloaded the patch, simply run the file, and your browser will have the highest level of security.

If you are using Netscape Communicator, you will actually need to download another browser from the Netscape web site that has 128-encryption.