Customer Contact Center
Banking at IronStone Bank is more
convenient than ever with IronStone Bank's Customer Contact Center. Now you can access a long list of services by phone,
many of them available 24 hours a day.
Call 1-866-IB DIRECT (1-866-423-4732) toll free
and select from the following options:
Push 1 - Automated customer service—24 hours a day
Use your Social Security Number and PIN to:
- Get account balances
- Place stop payments
- Verify deposits and cleared checks
- Reorder checks
|
- Transfer funds between your
IronStone Bank accounts
- Make IronStone Bank loan payments
- Confirm payments on checks
|
Push 2 - Open accounts or apply for loans
|
Accounts Include:
- Personal Checking
- Personal Savings
- Visa Check Card
- CDs
- Money Market Savings
- Personal Online Banking
- Online Bill Pay
|
Loans Include:
- Checkline Reserve Plus
- Consumer Loans
- Credit Cards
- Mortgages
- EquityLine
- EquityLoan
|
Hours for opening an account or applying for a loan are Monday thru Friday, 8 a.m. to 8 p.m. ET, and Saturday and
Sunday 8 a.m. to 6 p.m. ET.
Push 3 - Report a lost or stolen IronStone Bank Visa® Check Card or ATM card
[To report a lost or stolen IronStone Bank credit card, please call 1-800-543-9000]
Push 4 - Online Banking support
Push 1 - Personal Online Banking, [1]
for Customer Support or [3] to Enroll
Push 2 - Business Online Banking
Push 0 - Speak to a telephone service representative
